Our Return Policy In Short
Please contact Coffee
Mug Shaving before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. If dissatisfied, the customer must contact Coffee Mug Shaving and give relevant information and reason for complaint.
Returned consumables (i.e. soaps, beard oils, etc.) need to be 75% intact and returned in their original packaging. You can return items up to 30 days after the date we shipped your order. Shipping charges are not usually refundable. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Coffee Mug Shaving suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment, if needed.
Coffee Mug Shaving will make a refund for eligible returns.
Returning A Package
Coffee Mug Shaving is NOT responsible charges incurred, which are the responsibility of the customer.
Want to switch to another product?
Return the product you
have received and send us an e-mail telling us which product you.
If the product is lost, or you notice upon receipt that the item has been damaged during transport, you should immediately report this to Coffee Mug Shaving.
For packages that are not claimed at your post office within 14 days, Coffee Mug Shaving reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All inquiries: firstname.lastname@example.org