Our Return Policy In Short
Return Policy
Please contact Coffee
Mug Shaving before returning any items.
It is appropriate that
the consumer controls the delivery to verify that this is accurate and error
free. If dissatisfied, the customer must contact Coffee Mug Shaving and give relevant
information and reason for complaint.
Return Conditions
Returned consumables (i.e. soaps, beard oils, etc.) need to be 75% intact and returned in their
original packaging. You can return items up to 30 days after the date we
shipped your order. Shipping charges are not usually refundable. Make sure to
include contact information with the return and if possible, please provide us
with a tracking number. Coffee Mug Shaving suggests you get a receipt and a
package ID for the return from the delivery service, as it makes it easier to follow
the return shipment, if needed.
Coffee Mug Shaving will
make a refund for eligible returns.
Returning A Package
Coffee Mug Shaving is NOT responsible charges incurred, which are the responsibility of the customer.
Want to switch to
another product?
Return the product you
have received and send us an e-mail telling us which product you.
Transport Damage
If the product is lost,
or you notice upon receipt that the item has been damaged during transport, you
should immediately report this to Coffee Mug Shaving.
Unclaimed Packages
For packages that are
not claimed at your post office within 14 days, Coffee Mug Shaving reserves the
right to charge you a handling fee to cover return shipping and freight
companies' administrative costs.
All inquiries: coffeemugshaving@gmail.com